Privacy policy

Effective Date: 1 August 2024

Welcome to visionsts.com. Visions Think Solutions Sdn Bhd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, visionsts.com, or engage with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

Personal Information:
We may collect personal information that you voluntarily provide to us when you register on the site, make a purchase, subscribe to our newsletter, fill out a form, or contact us. This information may include:

• Name
• Email address
• Phone number
• Address
• Payment information

Non-Personal Information:
We may collect non-personal information about you automatically when you visit our site. This information may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

• To personalize your experience and deliver content and product offerings relevant to your interests.
• To improve our website to better serve you.
• To process your transactions quickly and efficiently.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails regarding your order or other products and services.
• To follow up with you after correspondence (live chat, email, or phone inquiries).

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Third-Party Services

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

6. Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us understand your preferences based on previous or current site activity, which helps us provide you with improved services.

7. Google Ads

We use Google Ads to promote our products and services. Google Ads may use cookies and other tracking technologies to serve ads based on your visits to our site and other sites on the internet. You can opt out of personalized advertising by visiting Google's Ads Settings page or by visiting the Network Advertising Initiative opt-out page.

8. Facebook Ads

We use Facebook Ads to reach potential customers on Facebook and other platforms within the Facebook network. Facebook may use cookies and similar tracking technologies to deliver ads based on your interests and interactions with our site. You can manage your ad preferences on Facebook by adjusting your ad settings in your Facebook account.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. Once your information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

10. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us using the contact information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Visions Think Solutions Sdn Bhd
Email: info@visionsts.com
Phone: +6012 950 4410
Address: 25-2, Jalan Wangsa Delima 13, Pusat Bandar Wangsa Maju, 53300 Kuala Lumpur

Thank you for visiting visionsts.com.